:root{--gold:#C9A227;--gold-2:#E5C558;--gold-dim:rgba(201,162,39,.14);--bg:#0B0D10;--bg-2:#101319;--surface:#14171D;--surface-2:#1B2029;--border:#262C36;--text:#F4F1E8;--muted:#9AA1AD;--muted-2:#6B7280;--green:#22C55E;--red:#EF4444;--blue:#3B82F6;--orange:#F59E0B;--purple:#8B5CF6;--cyan:#06B6D4;--shadow:0 10px 30px rgba(0,0,0,.45);--radius:14px;--sidebar-w:264px}
html[data-theme="light"]{--bg:#F3F1EB;--bg-2:#ECEAE2;--surface:#FFFFFF;--surface-2:#F6F5F1;--border:#E2DFD5;--text:#191C20;--muted:#5C6470;--muted-2:#8A93A0;--shadow:0 10px 26px rgba(60,50,20,.10)}
*{box-sizing:border-box;margin:0;padding:0}
body{font-family:"Segoe UI",Inter,-apple-system,BlinkMacSystemFont,Roboto,"Noto Kufi Arabic",Tahoma,Arial,sans-serif;background:var(--bg);color:var(--text);font-size:14.5px;line-height:1.6;min-height:100vh}
a{color:var(--gold-2);text-decoration:none}html[data-theme="light"] a{color:#8a6d14}
::-webkit-scrollbar{width:10px;height:10px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{background:#2c3340;border-radius:8px}
/* layout */
.app{display:flex;min-height:100vh}
.sidebar{width:var(--sidebar-w);flex-shrink:0;background:linear-gradient(180deg,#0E0F13,#12141A);border-inline-end:1px solid var(--border);display:flex;flex-direction:column;position:sticky;top:0;height:100vh;overflow-y:auto;z-index:60}
html[data-theme="light"] .sidebar{background:linear-gradient(180deg,#17181d,#1e2129);color:#F4F1E8}
.brand{display:flex;align-items:center;gap:12px;padding:20px 20px 14px}
.brand-mark{width:44px;height:44px;border-radius:12px;background:linear-gradient(135deg,var(--gold-2),#8a6d14);display:flex;align-items:center;justify-content:center;font-weight:800;font-size:22px;color:#111;flex-shrink:0;box-shadow:0 4px 16px rgba(201,162,39,.35)}
.brand-name{font-size:20px;font-weight:800;letter-spacing:3px}
.brand-sub{font-size:11px;color:var(--muted);letter-spacing:1px}
.nav{flex:1;padding:6px 12px 16px}
.nav-sec{font-size:11px;text-transform:uppercase;letter-spacing:1.5px;color:var(--muted-2);padding:14px 12px 6px}
.nav a{display:flex;align-items:center;gap:11px;padding:9px 12px;border-radius:10px;color:var(--muted);font-weight:500;transition:.18s;margin-bottom:2px}
html[data-theme="light"] .sidebar .nav a{color:#c7cdd6}
.nav a:hover{background:var(--gold-dim);color:var(--text)}
.nav a.active{background:linear-gradient(90deg,rgba(201,162,39,.22),rgba(201,162,39,.06));color:var(--gold-2);font-weight:600;box-shadow:inset 3px 0 0 var(--gold)}
[dir="rtl"] .nav a.active{box-shadow:inset -3px 0 0 var(--gold)}
.nav .ico{width:22px;text-align:center;font-size:16px}
.side-user{margin:12px;padding:12px;border:1px solid var(--border);border-radius:12px;display:flex;gap:10px;align-items:center;background:var(--surface-2)}
html[data-theme="light"] .side-user{background:#23262f;border-color:#333}
.main{flex:1;min-width:0;display:flex;flex-direction:column}
.topbar{position:sticky;top:0;z-index:50;display:flex;align-items:center;gap:14px;padding:12px 26px;background:color-mix(in srgb,var(--bg) 82%,transparent);backdrop-filter:blur(12px);border-bottom:1px solid var(--border)}
.topbar h1{font-size:19px;font-weight:700}
.icon-btn{width:38px;height:38px;border-radius:11px;border:1px solid var(--border);background:var(--surface);color:var(--text);cursor:pointer;display:inline-flex;align-items:center;justify-content:center;font-size:17px;transition:.15s;position:relative}
.icon-btn:hover{border-color:var(--gold);color:var(--gold-2)}
.dot{position:absolute;top:6px;inset-inline-end:6px;min-width:17px;height:17px;border-radius:9px;background:var(--red);color:#fff;font-size:10px;font-weight:700;display:flex;align-items:center;justify-content:center;padding:0 4px}
.hamburger{display:none}
.content{padding:26px;max-width:1460px;width:100%;margin:0 auto}
/* cards/stats */
.grid{display:grid;gap:16px}
.stats{grid-template-columns:repeat(auto-fill,minmax(200px,1fr))}
.card{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:18px;box-shadow:var(--shadow)}
.card h3{font-size:13px;color:var(--muted);font-weight:600;text-transform:uppercase;letter-spacing:.6px;margin-bottom:8px}
.stat{display:flex;gap:14px;align-items:center}
.stat-ico{width:46px;height:46px;border-radius:13px;display:flex;align-items:center;justify-content:center;font-size:21px;flex-shrink:0}
.stat-val{font-size:19px;font-weight:800;line-height:1.2;overflow-wrap:anywhere}
.stat-lbl{font-size:12.5px;color:var(--muted)}
.g-gold{background:var(--gold-dim);color:var(--gold-2)}.g-green{background:rgba(34,197,94,.13);color:var(--green)}.g-red{background:rgba(239,68,68,.13);color:var(--red)}.g-blue{background:rgba(59,130,246,.13);color:var(--blue)}.g-purple{background:rgba(139,92,246,.13);color:var(--purple)}.g-orange{background:rgba(245,158,11,.13);color:var(--orange)}.g-cyan{background:rgba(6,182,212,.13);color:var(--cyan)}
.cols-2{grid-template-columns:1fr 1fr}.cols-3{grid-template-columns:repeat(3,1fr)}.cols-21{grid-template-columns:2fr 1fr}.cols-12{grid-template-columns:1fr 2fr}
/* buttons */
.btn{display:inline-flex;align-items:center;gap:8px;padding:9px 18px;border-radius:10px;border:1px solid transparent;font-weight:600;font-size:14px;cursor:pointer;transition:.16s;font-family:inherit}
.btn-gold{background:linear-gradient(135deg,var(--gold-2),var(--gold));color:#141414!important}
.btn-gold:hover{filter:brightness(1.08);box-shadow:0 6px 18px rgba(201,162,39,.35)}
.btn-ghost{background:var(--surface-2);border-color:var(--border);color:var(--text)}
.btn-ghost:hover{border-color:var(--gold)}
.btn-danger{background:rgba(239,68,68,.12);color:var(--red);border-color:rgba(239,68,68,.35)}
.btn-danger:hover{background:var(--red);color:#fff!important}
.btn-sm{padding:6px 12px;font-size:13px;border-radius:8px}
.btn-xs{padding:3px 10px;font-size:12px;border-radius:7px}
.page-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px;flex-wrap:wrap}
.page-head h2{font-size:22px}
/* tables */
.tbl-wrap{overflow-x:auto;border:1px solid var(--border);border-radius:var(--radius);background:var(--surface)}
table.tbl{width:100%;border-collapse:collapse;font-size:14px}
.tbl th{text-align:start;padding:12px 14px;font-size:12px;text-transform:uppercase;letter-spacing:.5px;color:var(--muted);border-bottom:1px solid var(--border);background:var(--surface-2);white-space:nowrap}
.tbl td{padding:12px 14px;border-bottom:1px solid var(--border);vertical-align:middle}
.tbl tr:last-child td{border-bottom:none}
.tbl tbody tr{transition:.12s}.tbl tbody tr:hover{background:var(--gold-dim)}
.cell-main{font-weight:600}.cell-sub{font-size:12.5px;color:var(--muted)}
.avatar{width:34px;height:34px;border-radius:50%;background:linear-gradient(135deg,#3a3f4b,#23262e);display:inline-flex;align-items:center;justify-content:center;font-weight:700;font-size:12.5px;color:var(--gold-2);flex-shrink:0;border:1px solid var(--border)}
.avatar.lg{width:52px;height:52px;font-size:17px}
.user-cell{display:flex;align-items:center;gap:9px}
/* badges */
.badge{display:inline-flex;align-items:center;padding:3px 11px;border-radius:20px;font-size:12px;font-weight:700;white-space:nowrap}
.b-new,.b-draft,.b-open,.b-pending{background:rgba(59,130,246,.14);color:#60A5FA}
.b-contacted,.b-sent,.b-waiting,.b-in_progress{background:rgba(6,182,212,.14);color:#22D3EE}
.b-qualified,.b-proposal,.b-partial,.b-medium{background:rgba(245,158,11,.15);color:#FBBF24}
.b-negotiation,.b-resolved,.b-high,.b-vip{background:rgba(139,92,246,.15);color:#A78BFA}
.b-converted,.b-won,.b-paid,.b-completed,.b-active,.b-low,.b-closed{background:rgba(34,197,94,.14);color:#4ADE80}
.b-lost,.b-cancelled,.b-overdue,.b-urgent,.b-inactive{background:rgba(239,68,68,.14);color:#F87171}
.b-archived{background:rgba(107,114,128,.16);color:#9CA3AF}
html[data-theme="light"] .badge{filter:saturate(1.3) brightness(.72)}
.tag{display:inline-block;background:var(--surface-2);border:1px solid var(--border);border-radius:7px;padding:1px 9px;font-size:12px;color:var(--muted);margin:1px 2px}
/* forms */
.form-grid{display:grid;grid-template-columns:repeat(2,1fr);gap:14px}
.form-grid .full{grid-column:1/-1}
.field label{display:block;font-size:13px;font-weight:600;margin-bottom:6px;color:var(--muted)}
.field input,.field select,.field textarea{width:100%;padding:10px 13px;border-radius:10px;border:1px solid var(--border);background:var(--bg-2);color:var(--text);font-size:14px;font-family:inherit;transition:.15s}
.field input:focus,.field select:focus,.field textarea:focus{outline:none;border-color:var(--gold);box-shadow:0 0 0 3px var(--gold-dim)}
.field textarea{min-height:88px;resize:vertical}
.form-card{max-width:920px}
.form-actions{display:flex;gap:10px;margin-top:18px;flex-wrap:wrap}
.filters{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:16px;align-items:center}
.filters input,.filters select{padding:9px 13px;border-radius:10px;border:1px solid var(--border);background:var(--surface);color:var(--text);font-size:13.5px;font-family:inherit}
.filters input{min-width:220px}
.error-box{background:rgba(239,68,68,.1);border:1px solid rgba(239,68,68,.4);color:#F87171;padding:12px 16px;border-radius:10px;margin-bottom:16px}
.alert{padding:12px 18px;border-radius:11px;margin-bottom:16px;font-weight:500}
.alert-success{background:rgba(34,197,94,.12);border:1px solid rgba(34,197,94,.4);color:#4ADE80}
.alert-error{background:rgba(239,68,68,.1);border:1px solid rgba(239,68,68,.4);color:#F87171}
html[data-theme="light"] .alert-success{color:#15803d}html[data-theme="light"] .alert-error{color:#b91c1c}
/* kanban */
.kanban{display:flex;gap:14px;overflow-x:auto;padding-bottom:12px;align-items:flex-start}
.kcol{flex:0 0 290px;background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);padding:12px;min-height:200px}
.kcol.drag-over{border-color:var(--gold);background:var(--gold-dim)}
.kcol-head{display:flex;justify-content:space-between;align-items:center;margin-bottom:12px;font-weight:700}
.kcol-count{background:var(--surface-2);border:1px solid var(--border);border-radius:8px;padding:0 9px;font-size:12px;color:var(--muted)}
.kcol-total{font-size:12px;color:var(--gold-2);font-weight:700}
.kcard{background:var(--surface-2);border:1px solid var(--border);border-radius:11px;padding:12px;margin-bottom:10px;cursor:grab;transition:.15s}
.kcard:hover{border-color:var(--gold);transform:translateY(-2px)}
.kcard.dragging{opacity:.45}
.kcard-t{font-weight:700;margin-bottom:4px}.kcard-s{font-size:12.5px;color:var(--muted)}.kcard-f{display:flex;justify-content:space-between;align-items:center;margin-top:9px}
.kcard-v{color:var(--gold-2);font-weight:800}
/* tabs/timeline */
.tabs{display:flex;gap:6px;border-bottom:1px solid var(--border);margin-bottom:18px;flex-wrap:wrap}
.tabs button{background:none;border:none;color:var(--muted);font-weight:600;font-size:14px;padding:10px 16px;cursor:pointer;border-bottom:2px solid transparent;font-family:inherit}
.tabs button.active{color:var(--gold-2);border-bottom-color:var(--gold)}
.timeline{position:relative;padding-inline-start:24px}
.timeline::before{content:"";position:absolute;inset-inline-start:7px;top:6px;bottom:6px;width:2px;background:var(--border)}
.tl-item{position:relative;padding-bottom:18px}
.tl-item::before{content:"";position:absolute;inset-inline-start:-21px;top:5px;width:10px;height:10px;border-radius:50%;background:var(--gold);box-shadow:0 0 0 3px var(--gold-dim)}
.tl-t{font-size:12.5px;color:var(--muted)}
/* dropdown/modal */
.dd{position:relative}
.dd-menu{position:absolute;top:calc(100% + 8px);inset-inline-end:0;width:330px;max-width:90vw;background:var(--surface);border:1px solid var(--border);border-radius:13px;box-shadow:var(--shadow);padding:8px;display:none;z-index:100;max-height:420px;overflow-y:auto}
.dd.open .dd-menu{display:block}
.dd-item{display:block;padding:10px 12px;border-radius:9px;color:var(--text)}
.dd-item:hover{background:var(--surface-2)}
.dd-item.unread{background:var(--gold-dim)}
.dd-item b{font-size:13.5px}.dd-item p{font-size:12.5px;color:var(--muted)}
.modal-bg{position:fixed;inset:0;background:rgba(0,0,0,.6);display:none;align-items:center;justify-content:center;z-index:200;padding:18px}
.modal-bg.open{display:flex}
.modal{background:var(--surface);border:1px solid var(--border);border-radius:16px;padding:24px;width:100%;max-width:560px;max-height:90vh;overflow-y:auto;box-shadow:var(--shadow)}
.modal h3{margin-bottom:14px}
/* misc */
.kv{display:grid;grid-template-columns:170px 1fr;gap:8px 14px;font-size:14px}
.kv dt{color:var(--muted)}.kv dd{font-weight:500}
.empty{text-align:center;padding:44px 20px;color:var(--muted)}
.empty .big{font-size:44px;margin-bottom:10px}
.pager{display:flex;align-items:center;justify-content:space-between;margin-top:14px;color:var(--muted);font-size:13px;flex-wrap:wrap;gap:10px}
.pager .links{display:flex;gap:6px}
.chart-bar{display:flex;align-items:flex-end;gap:10px;height:190px;padding-top:10px}
.chart-bar .bar{flex:1;background:linear-gradient(180deg,var(--gold-2),rgba(201,162,39,.35));border-radius:7px 7px 3px 3px;min-height:6px;position:relative;transition:.2s}
.chart-bar .bar:hover{filter:brightness(1.15)}
.chart-bar .bar span{position:absolute;bottom:-22px;inset-inline:0;text-align:center;font-size:11px;color:var(--muted)}
.chart-bar .bar b{position:absolute;top:-20px;inset-inline:0;text-align:center;font-size:10.5px;color:var(--gold-2)}
.donut-wrap{display:flex;gap:18px;align-items:center;flex-wrap:wrap}
.legend{font-size:13px}.legend div{display:flex;align-items:center;gap:8px;margin-bottom:6px}
.sw{width:12px;height:12px;border-radius:4px;display:inline-block}
.funnel div{margin-bottom:8px}
.funnel .frow{display:flex;align-items:center;gap:10px}
.funnel .flabel{width:110px;font-size:13px}
.funnel .fbar{height:26px;border-radius:7px;background:linear-gradient(90deg,var(--gold),var(--gold-2));display:flex;align-items:center;padding:0 10px;font-size:12px;font-weight:700;color:#111;min-width:40px}
.perm-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(230px,1fr));gap:14px}
.perm-mod{border:1px solid var(--border);border-radius:12px;padding:14px;background:var(--bg-2)}
.perm-mod h4{margin-bottom:10px;font-size:14px}
.perm-mod label{display:flex;gap:8px;align-items:center;padding:4px 0;font-size:13.5px;cursor:pointer}
.check{display:inline-flex;align-items:center;gap:8px;cursor:pointer}
.inv-head{display:flex;justify-content:space-between;gap:16px;flex-wrap:wrap;margin-bottom:20px}
.inv-title{font-size:26px;font-weight:800}.inv-num{color:var(--gold-2);font-weight:700}
.inv-table{width:100%;border-collapse:collapse;margin:16px 0}
.inv-table th{background:var(--surface-2);padding:10px;text-align:start;font-size:12px;text-transform:uppercase;color:var(--muted)}
.inv-table td{padding:10px;border-bottom:1px solid var(--border)}
.inv-totals{margin-inline-start:auto;width:300px;max-width:100%}
.inv-totals div{display:flex;justify-content:space-between;padding:6px 0}
.inv-totals .grand{font-size:18px;font-weight:800;color:var(--gold-2);border-top:1px solid var(--border);margin-top:6px;padding-top:10px}
.cal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}
.cal-grid{display:grid;grid-template-columns:repeat(7,1fr);gap:6px}
.cal-dow{font-size:12px;text-transform:uppercase;color:var(--muted);text-align:center;padding:6px}
.cal-day{min-height:104px;background:var(--surface);border:1px solid var(--border);border-radius:10px;padding:6px;font-size:12px;overflow:hidden}
.cal-day.dim{opacity:.38}.cal-day.today{border-color:var(--gold)}
.cal-num{font-weight:700;margin-bottom:4px}
.cal-ev{background:var(--gold-dim);border-inline-start:3px solid var(--gold);border-radius:5px;padding:2px 6px;margin-bottom:3px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;cursor:pointer;font-size:11.5px}
.cal-ev.meeting{border-color:var(--blue);background:rgba(59,130,246,.13)}.cal-ev.call{border-color:var(--green);background:rgba(34,197,94,.12)}.cal-ev.followup{border-color:var(--orange);background:rgba(245,158,11,.13)}
.ticket-msg{border:1px solid var(--border);border-radius:12px;padding:14px;margin-bottom:12px;background:var(--bg-2)}
.ticket-msg.internal{border-style:dashed;opacity:.85}
.ticket-msg .meta{display:flex;gap:10px;align-items:center;margin-bottom:8px;font-size:12.5px;color:var(--muted)}
.login-wrap{min-height:100vh;display:flex;align-items:center;justify-content:center;background:radial-gradient(800px 400px at 50% -100px,rgba(201,162,39,.22),transparent),var(--bg);padding:20px}
.login-card{width:100%;max-width:420px;background:var(--surface);border:1px solid var(--border);border-radius:20px;padding:36px 32px;box-shadow:var(--shadow)}
.login-logo{display:flex;flex-direction:column;align-items:center;margin-bottom:26px}
.login-logo .brand-mark{width:62px;height:62px;font-size:30px;border-radius:16px;margin-bottom:12px}
.demo-box{margin-top:18px;background:var(--bg-2);border:1px dashed var(--border);border-radius:10px;padding:12px;font-size:12.5px;color:var(--muted)}
.view-toggle{display:flex;border:1px solid var(--border);border-radius:10px;overflow:hidden}
.view-toggle a{padding:8px 16px;color:var(--muted);font-weight:600;font-size:13.5px}
.view-toggle a.active{background:var(--gold);color:#111!important}
@media(max-width:1100px){.cols-2,.cols-3,.cols-21,.cols-12{grid-template-columns:1fr}}
@media(max-width:900px){.sidebar{position:fixed;inset-inline-start:0;transform:translateX(-110%);transition:.25s}[dir="rtl"] .sidebar{transform:translateX(110%)}.sidebar.open{transform:none!important;box-shadow:var(--shadow)}.hamburger{display:inline-flex}.content{padding:16px}.topbar{padding:10px 14px}.form-grid{grid-template-columns:1fr}.cal-day{min-height:64px}.cal-ev{display:none}.cal-day.has-ev .cal-num{color:var(--gold-2)}}
@media print{.sidebar,.topbar,.no-print{display:none!important}.main{margin:0}.card{box-shadow:none}}
/* professional SVG icons */
.vicon{width:1.15em;height:1.15em;vertical-align:-0.22em;flex-shrink:0}
.nav .ico{display:inline-flex;align-items:center;justify-content:center;width:22px}
.nav .ico .vicon{width:19px;height:19px}
.btn .vicon{width:16px;height:16px;vertical-align:-3px}
.btn-xs .vicon,.btn-sm .vicon{width:14px;height:14px}
.icon-btn .vicon{width:18px;height:18px;vertical-align:0}
.stat-ico .vicon{width:23px;height:23px;vertical-align:0}
.page-head h2 .vicon,.topbar h1 .vicon{width:24px;height:24px;vertical-align:-4px;color:var(--gold-2)}
.empty .big .vicon{width:54px;height:54px;color:var(--muted-2);opacity:.8}
.avatar .vicon{width:20px;height:20px;vertical-align:0}
.avatar.lg .vicon{width:28px;height:28px}
.view-toggle .vicon{width:15px;height:15px;vertical-align:-2px}
.dd-item .vicon{width:15px;height:15px;vertical-align:-2px;margin-inline-end:2px}
.ticket-msg .vicon,.cal-ev .vicon{width:13px;height:13px}
.cell-sub .vicon{width:13px;height:13px;vertical-align:-2px}
.tag .vicon{width:12px;height:12px;vertical-align:-1px}
h3 .vicon{width:16px;height:16px;vertical-align:-3px}
[dir="rtl"] .vicon.flip{transform:scaleX(-1)}
/* inbox / omnichannel */
.inbox-layout{display:grid;grid-template-columns:340px 1fr;gap:16px;align-items:start}
.convo-list{display:flex;flex-direction:column;gap:8px;max-height:72vh;overflow-y:auto}
.convo{border:1px solid var(--border);border-radius:12px;padding:12px;background:var(--surface);transition:.15s;display:block;color:var(--text)}
.convo:hover,.convo.active{border-color:var(--gold)}
.convo-top{display:flex;justify-content:space-between;gap:8px;align-items:center;margin-bottom:4px}
.convo-name{font-weight:700}
.convo-prev{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.ch{display:inline-flex;align-items:center;gap:5px;font-size:11px;font-weight:700;padding:2px 10px;border-radius:14px;text-transform:uppercase;letter-spacing:.4px}
.ch-whatsapp{background:rgba(34,197,94,.14);color:#4ADE80}
.ch-messenger{background:rgba(59,130,246,.14);color:#60A5FA}
.ch-instagram{background:rgba(217,70,239,.14);color:#E879F9}
.ch-email{background:var(--gold-dim);color:var(--gold-2)}
.ch-phone{background:rgba(6,182,212,.14);color:#22D3EE}
.ch-website{background:rgba(139,92,246,.14);color:#A78BFA}
.chat-thread{display:flex;flex-direction:column;gap:10px;max-height:56vh;overflow-y:auto;padding:6px 2px}
.msg{max-width:78%;padding:10px 14px;border-radius:14px;font-size:14px;line-height:1.55}
.msg-in{background:var(--surface-2);border:1px solid var(--border);align-self:flex-start;border-start-start-radius:4px}
.msg-out{background:linear-gradient(135deg,rgba(201,162,39,.28),rgba(201,162,39,.12));border:1px solid rgba(201,162,39,.4);align-self:flex-end;border-start-end-radius:4px}
.msg-internal{align-self:stretch;max-width:100%;border-style:dashed;opacity:.9;background:var(--bg-2)}
.msg-meta{font-size:11px;color:var(--muted);margin-top:5px}
.msg-ai{border-color:var(--purple)}
.reply-box{display:flex;gap:8px;margin-top:12px}
.reply-box textarea{flex:1;min-height:46px;padding:11px 14px;border-radius:12px;border:1px solid var(--border);background:var(--bg-2);color:var(--text);font-family:inherit;resize:vertical}
.reply-box textarea:focus{outline:none;border-color:var(--gold)}
.smart-chips{display:flex;gap:8px;flex-wrap:wrap;margin-top:10px}
.smart-chip{background:rgba(139,92,246,.12);border:1px solid rgba(139,92,246,.4);color:#C4B5FD;border-radius:16px;padding:5px 13px;font-size:12.5px;cursor:pointer}
.smart-chip:hover{background:rgba(139,92,246,.25)}
html[data-theme="light"] .smart-chip{color:#6D28D9}
.ai-box{background:linear-gradient(135deg,rgba(139,92,246,.12),rgba(201,162,39,.08));border:1px solid rgba(139,92,246,.35);border-radius:12px;padding:13px 15px;font-size:13.5px;margin-bottom:12px}
.ai-box b{color:#C4B5FD}
html[data-theme="light"] .ai-box b{color:#6D28D9}
.score-ring{width:64px;height:64px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-weight:800;font-size:18px;background:conic-gradient(var(--gold-2) var(--p,0%),var(--border) 0);position:relative;flex-shrink:0}
.score-ring::after{content:"";position:absolute;inset:7px;border-radius:50%;background:var(--surface)}
.score-ring span{position:relative;z-index:1}
.score-hot{background:conic-gradient(#22C55E var(--p,0%),var(--border) 0)}
.score-cold{background:conic-gradient(#3B82F6 var(--p,0%),var(--border) 0)}
.b-accepted{background:rgba(34,197,94,.14);color:#4ADE80}
.b-rejected{background:rgba(239,68,68,.14);color:#F87171}
.b-expired{background:rgba(107,114,128,.16);color:#9CA3AF}
.b-paused{background:rgba(245,158,11,.15);color:#FBBF24}
html[data-theme="light"] .b-accepted{color:#15803d}html[data-theme="light"] .b-rejected{color:#b91c1c}html[data-theme="light"] .b-paused{color:#b45309}
.rule-row{display:grid;grid-template-columns:1fr 1fr 1fr auto;gap:8px;margin-bottom:8px;align-items:center}
.rule-row select,.rule-row input{padding:9px 12px;border-radius:9px;border:1px solid var(--border);background:var(--bg-2);color:var(--text);font-family:inherit;font-size:13.5px}
.act-params{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-top:8px}
.pay-card{max-width:520px;margin:40px auto}
.token-box{background:var(--bg-2);border:1px dashed var(--gold);border-radius:10px;padding:12px;font-family:monospace;font-size:13px;word-break:break-all;margin:10px 0}
@media(max-width:1100px){.inbox-layout{grid-template-columns:1fr}.convo-list{max-height:none}}
.nbadge{background:var(--red,#EF4444);color:#fff;font-size:11px;font-weight:800;min-width:22px;height:22px;line-height:22px;text-align:center;border-radius:11px;margin-inline-start:auto;padding:0 6px}
.nav a{position:relative}
.b-converted{background:var(--gold-dim);color:var(--gold-2)}
/* print template builder */
.sec-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap;border:1px solid var(--border);border-radius:10px;padding:9px 12px;margin-bottom:8px;background:var(--surface)}
.sec-row .sec-name{min-width:170px}
.sec-row input[type=text],.sec-row input:not([type]),.sec-row textarea{flex:1;min-width:160px;padding:8px 12px;border-radius:9px;border:1px solid var(--border);background:var(--bg-2);color:var(--text);font-family:inherit;font-size:13.5px}
.sec-row textarea{min-height:38px;flex-basis:100%}
.sec-mv{display:flex;gap:4px;margin-inline-start:auto}
.brand-logo{height:38px;max-width:120px;object-fit:contain;border-radius:8px;background:#fff;padding:3px}
/* connection guide */
.guide-step{display:flex;gap:12px;margin-bottom:14px}
.guide-n{flex-shrink:0;width:30px;height:30px;border-radius:50%;background:var(--gold);color:#111;font-weight:800;display:flex;align-items:center;justify-content:center}
.guide-body{flex:1}
.guide-body code{direction:ltr;display:inline-block;background:var(--bg-2);border:1px solid var(--border);border-radius:6px;padding:2px 8px;font-size:12.5px;word-break:break-all}